Frequently asked questions

What is Virgin Hair?

Virgin Hair is human hair that is in its natural state. No chemical changes, no color, has not been processed, and all cuticles are intact. All hair sold by Bissa Beauty Hairtique is virgin hair.

Do I need to prepare my bundles before install?

Yes, it is best that you do a co-wash of your Bissa Beauty bundles before an install. Like your real hair, out bundles look best freshly cleaned!

Can I dye my hair extensions?

Yes, you can dye our bundles! However, we STRONGLY recommend that you allow an experienced hair care professional to color your hair extensions.

How long does your hair last?

Depending on the maintenance, and measures taken to keep our hair looking and feeling luscious, our hair can last you up to one year!

How many ounces are your bundles of hair?

All our bundles are 4 ounces.

How do I maintain my Bissa Beauty Hairtique hair bundles?

Like with your real hair, regularly shampooing and conditioning your extensions — with a high-quality sulfate-free shampoo and a moisturizing sulfate-free conditioner — is a must!

Sulfate-free hair products are always best as other options may be too harsh for the hair!

For wavy, curly, and colored extensions we also suggest a sulfate-free, leave-in conditioner.

For wavy and curly textures we also recommend a sulfate-free curl-construct mousse.

Next, it’s always great to use a heat protectant when applying heat styling tools, and sleep on a satin pillowcase (or in a satin cap) to reduce breakage, tangles, and thinning.

Lastly, with wavy and curly textures, it’s always best to braid, cornrow, or two-strand twist your install for a fresh, new look in the morning! Experimenting with these different methods are also great for discovering new wave patterns to “switch up” your look!

How many Bissa Beauty Hairtique bundles do I need?

This answer all depends on style and preference.

However here are our suggestions:

For lengths under 22” we suggest at least two (2) bundles. If you want it really fully then three (3). For lengths over 22” we suggest at least three (3). Please keep in mind, the longer the length the less track you will get. For example, a 30” bundles will have much less track that a 24” bundle, because our bundles go off weight (longer hair is heavier

What types of payment do you accept?

We accept all major credit cards (Visa, MasterCard, and American Express), PayPal

Why is my transaction not going through?

Transactions may not go through if the information entered does not match what your bank or credit card provider has on file. Please make sure that you enter the correct billing address and contact information, exactly as it appears on your bank or credit card statement.

Why did Customer Care email me to verify my order?

Orders over $500 may require additional verification prior to shipping. Our Bissa Beauty Customer Care team will contact you if this is required for your order

Does Bissa Beauty Hairtique keep my personal credit card information?

Bissa Beauty Hairtique never stores your credit card information. This is the private property of the cardholder at all times before, during, and after the product purchase. All transactions are processed through Shopify Payments — a secure form of payment that is heavily encrypted by third-party payment processors. You can allow Shopify Payments to remember your card information for quicker future checkout